Financial Advisory and Intermediary Services Act, 37 of 2002
The Office of the Ombud for Financial Services Providers (‘FAIS Ombud’) was established by the FAIS Act. The FAIS Ombud’s role is to resolve disputes between financial services providers and their clients in a procedurally fair, informal, economical and expeditious manner.
The FAIS Ombud‘s jurisdiction is limited to violations which occurred on or after 30 September 2004 and to claims not exceeding R800 000.00.
If you have any questions about these Terms, please contact us