we offer many services and like anything in life, they come with…

Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the Monitor Administrators (Pty) Ltd website / Broker Portal (the “Service”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Website or Service.


Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Monitor Administrators (Pty) Ltd and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Monitor Administrators (Pty) Ltd with copyright authorship for this compilation

Links to other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Monitor Administrators (Pty) Ltd.

Monitor Administrators (Pty) Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Monitor Administrators (Pty) Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Advice or Offer

Nothing on this Site should be construed as a solicitation, offer, advice, recommendation, or any other service by the Company for you to acquire or dispose of any insurance or investment or to engage in any other insurance, investment or transaction.

Electronic Communication

The contents of any electronic communication and any attachments relating to the official business of the Monitor Administrators (Pty) Ltd and its subsidiaries, divisions or associates are proprietary to the Company. The information is confidential, legally privileged and protected by law.

The information is intended for the use of the addressee of the mail and if you have received a message in error, please notify the sender immediately. If you are not the intended recipient of the message, you must not disseminate, copy, review, disclose, distribute, retransmit, reproduce, use or take any action in reliance on it and immediately delete such information. The views and opinions are those of the sender and do not represent the Company’s views and opinions, nor constitute, any commitment by or obligation on the Company, unless expressly stated or agreed to in writing by the Company.

The Company does not accept liability or legal responsibility for the contents of the electronic communication, its non-delivery or incorrect delivery for whatever reason, its effect on electronic equipment and or infrastructure or its transmission in an unencrypted medium. All possible precautions to safeguard electronic communication as correct have been taken. However, this does not guarantee that the integrity of any communication has been maintained, nor that the communication is free of errors, viruses, interception or interference.

Although believed to be free of damaging code, accurate and complete, responsibility for any loss or cost arising from its receipt or use or its incomplete or inaccurate transmission is hereby excluded to the fullest extent possible.

In the event of the user sending or receiving communication to or from the Company, the user consents to sending or receiving the communication in electronic form, and that such electronic communication, notices, disclosures, contracts satisfies all legal requirements, including but not limited to the requirement that such communication should be in writing, and in particular such communication complies with Section 12 of the Electronic Communications and Transaction Act 25 of 2002 (“the Act”). Moreover the terms and conditions set out in this document shall, where applicable, be deemed to form part of any communication in terms of Section 11 of the Act.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password. We reserve all rights to terminate accounts, edit or remove content.


Any attempt by any person to damage this site or undermine its operation may be a violation of criminal or civil laws. The Company will prosecute any such person, and reserves the right to seek damages from any such person to the full extent of the law.

Governing Law

If any dispute arises in connection with this website, that dispute will be governed by and resolved in terms of the laws of the Republic of South Africa.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

If you have any questions about these Terms, please contact us

Innovate. It’s that simple. We want to change the rules of the game